Ide v. British Airways, PLC (UK) – Consumer Class Action Settlement

Berger Montague served as Co-Lead Counsel and obtained a class action settlement on behalf of passengers who did not receive refunds when their British Airways flights were cancelled due to the Coronavirus pandemic. The case is Ide v. British Airways, PLC (UK), No. 1:20-cv-3542 (S.D.N.Y.), litigated in the United States District Court for the Southern District of New York. Executive Shareholder Shanon J. Carson and John Albanese served as counsel for the plaintiffs and the settlement class.

The case alleged that British Airways breached its contracts with passengers by denying refunds to passengers whose flights were cancelled because of COVID-19. British Airways’ own Conditions of Carriage stated that “We will pay fare refunds as set out below if we…cancel a flight.” British Airways’ Conditions of Carriage align with longstanding requirements under federal law. According to an enforcement notice issued by the United States Department of Transportation on April 3, 2020, carriers such as British Airways have a “Longstanding obligation … to provide a prompt refund to a ticketed passenger when the carrier cancels the passenger’s flight or makes a significant change in the flight schedule and the passenger chooses not to accept the alternative offered by the carrier.”

If you have been the victim of consumer fraud or unfair or deceptive business practices, please contact Berger Montague.

About Berger Montague

Berger Montague is a national law firm focusing on complex civil litigation in federal and state courts throughout the United States. For over half a century, Berger Montague has played lead roles in consequential, precedent-setting cases and has recovered over $50 billion for its clients and the classes they have represented. Berger Montague is headquartered in Philadelphia and has offices in Chicago, Minneapolis, San Diego, San Francisco, Toronto, and Washington, D.C.