GE Profile Ultrafast 2-in-1 Washer/Dryer Combo Investigation

Berger Montague PC is investigating consumer complaints that GE Appliances and Haier US Appliance Solutions sold defective GE Profile Ultrafast 2-in-1 Washer/Dryer Combo units that do not adequately dry their contents, among other issues.

The Defect

GE advertises that its Profile Ultrafast 2-in-1 Washer/Dryer Combos “will revolutionize the way you do laundry by saving you time and energy.”

Consumers, however, are reporting that the models’ “EZ Access Lint Filter System” fails to properly capture lint, resulting in lint restricting airflow to the condenser coils. The lint buildup is difficult to clean and causes longer drying times, a wet lint trap, overheating, and potentially future problems for the appliances.

GE and Haier are not providing sufficient solutions for consumers who are suffering from this issue and they have refused to issue a fix or refund.

Defective Models

• GE Profile™ ENERGY STAR® 4.6 cu. ft. Capacity UltraFast Combo with Ventless Inverter Heat Pump Technology Washer/Dryer
  • Model #: PFQ83HSSWWW
• GE Profile ENERGY STAR 4.8 cu. ft. Capacity UltraFast Combo with Ventless Inverter Heat Pump Technology Washer/Dryer
  • Model #: PFQ97HSPVDS

About Berger Montague

Berger Montague is one of the nation’s preeminent law firms focusing on complex civil litigation, class actions, and mass torts in federal and state courts throughout the United States. The firm is active in the fields of antitrust, commercial litigation, consumer protection, defective products, environmental law, employment law, securities, and whistleblower cases, among many other practice areas. For more than 55 years, Berger Montague has played lead roles in precedent-setting cases and has recovered over $50 billion for its clients and the classes they have represented. Berger Montague is headquartered in Philadelphia and has offices in Chicago, Minneapolis, San Diego, San Francisco, Toronto, Washington, D.C., and Wilmington, DE.